SMS Terms & Conditions
SMS Terms & Conditions
Last Updated: September 3, 2026These SMS Terms & Conditions govern the text messaging program operated by Master Arbor Tree Services ("Master Arbor," "we," "us," or "our"). By providing your mobile phone number and opting in, you agree to these terms.
Program Description
Master Arbor uses SMS text messaging to communicate with customers and prospective customers about tree care services. Messages you may receive include:Confirmation that we received your quote or service requestAppointment scheduling, confirmations, reminders, and rescheduling noticesEstimate follow-ups and job status updatesCrew arrival notifications and day-of-service coordinationResponses to questions you send usOccasional service and seasonal tree care noticesWe do not send messages containing loan, financial, or third-party promotional content.
How to Opt In
You consent to receive text messages from Master Arbor when you provide your mobile number and affirmatively opt in — for example, by checking the SMS consent box on our quote or contact form, by providing your number over the phone and agreeing to text updates, or by texting us first.Consent to receive text messages is not a condition of purchasing any goods or services from Master Arbor.
Message Frequency
Message frequency varies based on your interaction with us and the status of your service request. You can expect to receive approximately 2–6 messages per month, though the number may be higher around an active job or scheduled appointment.
Message and Data Rates
Message and data rates may apply. Master Arbor does not charge for text messages, but your mobile carrier's standard message and data rates apply to every message sent and received. Check with your wireless carrier for details about your plan.
How to Opt Out (STOP)
You can cancel the SMS service at any time. Reply STOP to any message you receive from us, or text STOP to 1-435-773-2151. After you send STOP, we will send you one final message confirming that you have been unsubscribed. You will not receive further text messages from us unless you opt in again.You may also opt out by calling us at 1-435-773-2151 or emailing masterarbor.office@gmail.com.
How to Get Help (HELP)
If you need assistance or have questions about the messaging program, reply HELP to any message, or text HELP to 1-435-773-2151, and we will respond with support information.You can also reach us directly:Master Arbor Tree Services Phone: 1-435-773-2151 Email: masterarbor.office@gmail.com Website: https://master-arbor.com
Supported Carriers and Delivery
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed. Not all mobile devices or handsets may support the messaging program.
Privacy
Your mobile information is handled in accordance with our Privacy Policy.No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Information sharing with subcontractors in support services, such as customer service providers, is permitted solely to deliver the messaging service. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Changes to These Terms
We may update these SMS Terms & Conditions from time to time. The current version will always be posted on this page with an updated date. Continued participation in the messaging program after changes are posted constitutes acceptance of the revised terms.
Contact Us
Master Arbor Tree Services St. George, Utah Phone: 1-435-773-2151 Email: masterarbor.office@gmail.com